followbooth

Support / Contact

How to contact support

What to include in a message so that we can help you faster.

Updated

Write to us

Use the form on the Support page, or write to support@followbooth.com. For questions about the company, invoices or the terms, write to info@followbooth.com.

We answer by email. We do not publish office hours or a guaranteed response time.

What to include

  • The email of your account and the name of your organization.
  • The event, and what you did and what you saw.
  • A diagnostic code, if the problem is about sending leads from the app. See the article about diagnostic codes.
  • The app version, shown in Settings, and the type of phone.

Do not send passwords, PINs or payment card numbers.

Related articles

Still need help?

Write to us and include a diagnostic code if the problem is about sending leads.

Contact us