Support / Contact
How to contact support
What to include in a message so that we can help you faster.
Updated
Write to us
Use the form on the Support page, or write to support@followbooth.com. For questions about the company, invoices or the terms, write to info@followbooth.com.
We answer by email. We do not publish office hours or a guaranteed response time.
What to include
- The email of your account and the name of your organization.
- The event, and what you did and what you saw.
- A diagnostic code, if the problem is about sending leads from the app. See the article about diagnostic codes.
- The app version, shown in Settings, and the type of phone.
Do not send passwords, PINs or payment card numbers.
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Still need help?
Write to us and include a diagnostic code if the problem is about sending leads.