Getting started
Create an account and capture the first lead.
How can we help?
Search the help articles, or write to us.
Popular articles
- Payment, invoices and refundsHow payment works, where to find invoices and what the refund policy says.
- How to contact supportWhat to include in a message so that we can help you faster.
- Deleting your accountWhat happens when you delete your account, the 7 days before it is final and what we keep.
- Diagnostic codes (D-XXXX) and how to send themHow to send a diagnostic report from the app, what it contains and what to tell support.
- Working without a networkWhat the iPhone app does with no signal, what still needs a connection and what happens when you sign out.
- Plans and limits: Free, Event Pass and Team AnnualWhat each plan includes, what the Free plan does not include and where Free is offered.
- Quick start: from sign-up to your first leadCreate an account, add your team, scan a business card and let the brochure go out.
- Scanning a business cardHow the camera scan works, what is read from the card and what to do when a card is not read.
- A lead is stuck in Sending or shows Try againWhat the messages in the lead queue mean and what to tap when a lead does not reach the server.
Browse by topic
Capturing leads
Scan cards, QR codes and photos.
Using the app
The iPhone app and working without a network.
Troubleshooting
When a lead does not reach the server.
Sending materials
Channels, files and languages.
Plans and billing
Plans, limits, payment, refunds and partners.
Account and data
Privacy, security and deleting your account.
Integrations
CSV, API, webhooks and Zapier.
Contact
How to reach support.
Contact us
We answer by email. We do not publish office hours or a guaranteed response time.